When a company deploys 10, 50, or 200 Zebra mobile computers in a warehouse, manufacturing facility, or out in the field, device provisioning and maintenance can quickly become a challenge. Configuring each device individually, rolling out updates one at a time, and troubleshooting network issues remotely are all time-consuming tasks that divert IT teams from their core responsibilities.
That is precisely why Diltronic now offers Zebra DNA Cloud as a managed service.
A single control center for the entire fleet
Zebra DNA Cloud (ZDNA) is a cloud-based management solution that centralizes the entire Zebra Mobility DNA suite in a single web interface. It provides visibility into the status of every device—including its Android version, serial number, and battery level—while enabling teams to deploy applications, apply network configurations, and trigger system updates without physically handling the devices.
What once took several hours or even days to configure an initial fleet of mobile computers can now be completed in minutes with the Zero Touch Wizard. A simple barcode scan is all it takes for a new device to connect to the network and automatically receive its settings, applications, and security profiles.
Android updates and LifeGuard security patches can be deployed remotely by device group, without sending a technician on-site. Business applications can be installed, updated, or removed from the console across the entire fleet or on selected devices.
If an issue occurs, remote support makes it possible to view and take control of a device's screen directly from the console. Wireless Insights network diagnostics identify the root causes of Wi-Fi or cellular connectivity issues in real time, with email alerts based on predefined thresholds.
Diltronic's managed service: we take care of it for you
Zebra DNA Cloud is available through a 1-, 3-, or 5-year subscription. Beyond simply providing the license, Diltronic offers a turnkey managed service: our technical team remotely accesses each customer's DNA Cloud console to monitor the fleet, detect issues, and troubleshoot devices—so the customer does not have to manage it alone.
In practical terms, this means that a device showing an anomaly—such as a failing battery, network disconnection, or frozen application—is detected and handled by Diltronic before the end user even reports the issue. The problem is diagnosed remotely, corrective action begins immediately, and the customer is kept informed of the work performed.
For companies without a dedicated IT department, or for those looking to outsource management of their Zebra fleet, this provides peace of mind that their devices will remain operational without tying up internal resources.
The benefits are tangible: less device downtime, fewer internal support tickets, and faster response times backed by a specialized partner rather than an already stretched internal team.
